Terms and Conditions

Last updated: [27th June 2025]

Welcome to Gul Homes. These Terms and Conditions govern your use of our website and the sale of products to you. By accessing this website or placing an order, you agree to be bound by the terms below.

1. About Us

Gul Homes is a UK-based retailer offering a curated range of indoor and outdoor furniture and living products.

Business Name: Gul Furniture

2. Use of Website

-You must be at least 18 years old to place an order.
-You agree not to misuse this website or violate any applicable laws.
 

3. Product Information

-We make every effort to ensure product images and descriptions are accurate.
-Colours, finishes, and measurements may vary slightly due to screen settings or manufacturing variations.
-All items are subject to availability.
 

4. Orders and Payments

-All orders are subject to acceptance and availability.
-Once an order is placed and payment is received, we will confirm your order by email.
-Payments must be made in full at checkout using secure payment methods.
 

5. Delivery

-Estimated delivery times are provided at checkout but are not guaranteed.
-Items may arrive in separate shipments depending on product availability.
-It is your responsibility to ensure delivery details are accurate. We are not responsible for failed deliveries due to incorrect or incomplete information.
 

6. Returns and Refunds

We operate a strict returns policy.

- We only accept returns for items that are faulty, damaged, or incorrect.

- If your item arrives in this condition, you must contact us at [Insert Email] within 14 days of receiving it, including photos and a description of the issue.
-If approved, we will offer a refund, replacement, or repair based on the situation.
-Items must be unused and in their original packaging.
 

We do not accept returns for:

-Change of mind
-Used or assembled items
-Sale or clearance items
-Items returned without prior written approval
 

7. Pricing

-All prices are listed in GBP and include VAT unless otherwise stated.
-We reserve the right to change prices at any time.
-If an error in pricing occurs, we may cancel and refund the order.
 

8. Liability

-We are not responsible for indirect or consequential loss or damage arising from the use of our products or website.
-Nothing in these terms affects your statutory rights as a consumer under UK law.
 

9. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be handled in the courts of England and Wales.