Privacy Policy

Last updated: [27th June 2025]

At Gul Homes, we are committed to protecting your personal data and your right to privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website, make purchases, or contact us.

1. Who We Are

Gul Homes is a UK-based business providing indoor and outdoor furniture and living items.

2. What Personal Data We Collect

We may collect and process the following personal data:

• Identity Data: Your name, title, and contact details
   
• Contact Data: Email address, phone number, billing and delivery address
   
• Transaction Data: Details of products purchased, payment information (processed securely via third-party providers)
   
• Technical Data: IP address, browser type, device type, and website usage through cookies
   
• Marketing Data: Your preferences in receiving marketing from us
   

3. How We Use Your Data

We use your personal data to:

• Fulfill your orders and deliver products
   
• Respond to enquiries or customer service requests
   
• Send order confirmations and updates
   
• Improve our website and services
   
• Send promotional offers (only with your consent)
   

4. Legal Basis for Processing

We process your data under the following lawful bases:

• Contractual obligation: To fulfill orders and provide services
   
• Legitimate interest: To improve services and communicate with customers
   
• Consent: For marketing communications
   
• Legal obligation: To comply with UK law
   

5. Sharing Your Information

We do not sell or rent your personal data. We may share it with:

• Payment processors (e.g. Stripe, PayPal)
   
• Delivery partners (e.g. Royal Mail, couriers)
   
• Professional services (e.g. accountants or IT providers)
   
• Authorities, if legally required
   

All third parties are required to respect your privacy and process your data in accordance with the law.

6. How We Protect Your Data

We use appropriate technical and organisational security measures to protect your data from loss, misuse, or unauthorised access.

7. How Long We Keep Your Data

We only keep your data for as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements.

8. Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
   
• Request correction or deletion of your data
   
• Object to or restrict certain processing
   
• Withdraw consent at any time
   
• Lodge a complaint with the Information Commissioner’s Office (ICO)
   

To exercise your rights, contact us at [Insert Email].

9. Cookies

Our website uses cookies to improve your browsing experience. You can control or disable cookies through your browser settings. For more details, see our [Cookie Policy].

10. Changes to This Policy

We may update this policy occasionally. Any changes will be posted here, and if significant, we’ll notify you via email or website notice.